Industries
AI Agents & Systems tailored to your business
Sales & Marketing
Lead Qualification & Scheduling – Engages potential customers, understands their needs, and schedules qualified appointments, freeing up sales teams to close deals.
Lead Generation & Nurturing – Conducts cold outreach, delivers targeted messages, and nurtures leads with follow-ups, increasing conversion rates.
Appointment Setting & Reminders – Automates reminders, reduces no-shows, and proactively schedules appointments, ensuring full calendars.
Database Reactivation (DBR) Follow-Ups – Re-engages inactive leads or past customers with AI-powered calls and messages, reigniting interest and customer relationships.
Market Research & Surveys – Automates customer satisfaction surveys and feedback collection, helping improve products and services.
Customer Support & Service
24/7 Support & Availability – Handles common inquiries, basic troubleshooting, and simple issue resolution anytime.
Multilingual Support – Engages customers in multiple languages and dialects, breaking down language barriers. English and Spanish amongst 13 languages.
First Call Resolution & Containment – Resolves customer issues during the initial interaction, reducing escalations.
Feedback Collection & Analysis – Captures and analyzes customer feedback to drive service improvements.
Operations & Administration
Payment Reminders & Processing – Manages billing inquiries, sends payment reminders, and securely processes payments.
Inbound Reception & Call Handling – Serves as a virtual receptionist, managing inbound calls and routing them efficiently.
Automated Follow-Up Sequences – Ensures consistent communication with automated follow-up calls, including payment due reminders.
Data Entry & Processing – Automates routine data entry tasks, freeing up staff for higher-value work.
Scheduling & Calendar Management – Integrates with calendars to schedule appointments, send reminders, and manage logistics.
Home Services
Examples: HVAC technicians, Electricians, Roofers, Plumbers, Solar
Enhance Your HVAC Business with NewWay Connect
NewWay Connect’s AI-powered phone agents provide HVAC companies with a smarter way to run their operations. By automating appointment scheduling, service reminders, lead qualification, and customer follow-ups, NewWay Connect helps you reduce no-shows, fill last-minute cancellations, and keep your technicians' schedules full while lowering costs across the board - all without you or your team ,having to pick up the phone!
How NewWay Connect Benefits Home Services Prosessionals Around-the-Clock Availability
Your customers can easily schedule, modify, or cancel appointments at any time, even outside normal business hours.
📅 Automated Scheduling & Appointment Reminders
Your customers can easily schedule, modify, or cancel appointments at any time, even outside normal business hours.
✅ Instant Lead Qualification
AI agents qualify potential leads in real-time, allowing your team to focus on high-value customers and urgent service needs.
📞 Post-Service Follow-ups
Automatically reach out to customers after service visits to confirm satisfaction and schedule future services & ask for referrals while ensuring a positive customer experience
System Upgrade Promotions & “Winback Programs”
An AI voice agent will contact your customers, explaining the benefits of upgrading their systems such as to energy-efficient Heat Pumps and Tankless Water Heaters,Solar, etc while answering any questions about cost savings, performance, and environmental impact.".
🔄 Efficient Waitlist Management
Notify customers on your waitlist when an opening arises, making sure you fill any available time slots and keep your technicians productive.
⏰ Routine Service Reminders
Send automated reminders for regular maintenance, ensuring your customers stay on track with their system’s upkeep.
🚫 Last-minute Cancellation Recovery
Quickly fill last-minute cancellations by notifying waitlisted clients, preventing lost revenue and downtime.
Emergency Services
Examples: 24/7 emergency repairs, rapid response services
Advantages:
Provide 24/7 AI-powered support to customers, identifying issues that can be resolved by them and those that require physical assistance."
Prioritize urgent repairs through automated lead qualification.
Instantly schedule emergency service calls, reducing response time.
Healthcare & Wellness
Get more appointments and boost efficiency while cutting operational costs
NewWay Connect’s phone agents help your salon, spa, or wellness center stay fully booked by automating appointment scheduling, reminders, and lead qualification.
Use Cases for Personal Care
📅 Appointment Scheduling & Reminders
Automate bookings and confirmations to reduce no-shows and keep your schedule full.
📞 Call Your Backlog of Untouched Leads
Reach out to leads that haven’t been contacted, maximizing booking opportunities.
✅ Appointment Setting & Reminders
Ensure timely appointments with automated reminders, reducing no-shows.
🔄 Waitlist Management
Notify clients when slots open up, maximizing every booking opportunity.
⏰ Reminders & Reconfirmation
Minimize no-shows with timely confirmations, keeping operations smooth.
🚫 Last-minute Cancellation Recovery
Fill cancellations by notifying waitlisted clients, avoiding empty slots.
Features
24/7 Availability & Scheduling
Never miss a booking. Our AI integrates with your calendar, confirming appointments instantly.
Connect & Qualify
AI agents handle lead verification, pitching, and qualification so your team can focus on top clients.
Boost Bookings
Reduce no-shows, fill cancellations, and keep your calendar full at all times.
Effortless Scaling
Expand easily—whether for a single locations or a large chain—without hiring or training.
Human-Like Interaction
Natural, conversational voices ensure clients feel they’re speaking with a real person.
Professional Performance
Seamless call handling: phone verification, voicemail management, and bypassing gatekeepers.
Controllable AI - set your own parameters
Set custom goals, rules, and scripts for your AI agents to drive conversations toward business success.
Personal Care Businesses Using AI
1. Salons & Spas
Examples: Hair salons, day spas, massage centers
Benefits:
24/7 booking ensures clients can schedule anytime.
No-show prevention with automated reminders.
Instantly fill cancellations with waitlisted clients.
2. Fitness & Wellness Centers
Examples: Yoga studios, fitness centers, wellness retreats
Benefits:
Automatic class reminders boost attendance.
Promote special offers through outbound calls.
Reminders keep memberships active.
3. Veterinary Clinics & Pet Care
Examples: Veterinary clinics,
Benefits:
Automate reminders for vaccinations and checkups.
Confirm appointments to reduce no-shows.
Quickly backfill cancellations with waitlisted clients
Provide advice after hours or transfer calls to a live person.
4. Medical & Aesthetic Clinics
Examples: Dermatology clinics, MedSpas cosmetic surgery centers, dental offices
Benefits:
Schedule follow-up appointments automatically.
Qualify leads and route them to the right team.
Promote new treatments with outbound calls.
Other Services
Contact us to discuss how we can help streamline your operations, reduce costs, and drive new business
Lenders
Real Estate Agents
Continuing Education
Tutoring
Franchise Organizations
Event Planners
Event Planners
Massage / PhysioTherapists
Chiropractors
Addiction Rehab Centres
Cosmetic Surgery
Affiliate Marketers
Many more….
